Privacy Policy
This Privacy Policy explains how Roman Holdings Group LLC, operating as The Factoring Desk ("we," "us," or "our"), handles information collected through our website, inquiry forms and communications.
1. Information we collect
We collect information you choose to provide, such as your name, business name, email address, telephone number, industry, approximate invoice values, customer types, payment terms, business needs and messages. We also retain your communication preferences and any consent you give.
Our website and service providers may collect technical information, including IP address, browser or device information, pages visited and cookies used to operate the site or measure its use. Do not submit Social Security numbers, bank details, login credentials, customer invoice documents or other sensitive financial information through the initial inquiry form.
2. How we use information
We use information to respond to your questions, understand your business needs, provide factoring education, arrange requested conversations, maintain inquiry records and operate and improve our services. We may also use it to protect against misuse and meet legal obligations.
Providing a telephone number alone does not authorize text messages. We use SMS only in accordance with the separate consent you give and applicable messaging requirements.
3. Service providers and requested introductions
We use service providers for website hosting, customer relationship management, email, messaging, support and other business functions. They may process information needed to perform those functions for us.
If you ask us to introduce you to a factoring provider, we seek your permission before passing along relevant business details. A provider handles information it receives under its own policies. An introduction does not authorize that provider to use our SMS consent. The Factoring Desk is an educational and referral service and may receive compensation if an introduced business enters a factoring relationship.
4. Mobile information and SMS consent
We do not disclose mobile information to outside businesses or affiliates for advertising or promotional use. Vendors providing support services may process the information needed to assist us. Text-message opt-in records and consent are excluded from other sharing arrangements and are never sold or passed to third parties for their own use.
SMS permission applies only to Roman Holdings Group LLC, operating as The Factoring Desk. It is not permission for a factoring provider or another business to text you. Declining SMS consent does not prevent you from submitting an inquiry.
5. Your communication choices
You may opt out of our SMS program by replying STOP to a message. Reply HELP for assistance or email [email protected]. If you later want to receive texts again, provide a new opt-in. For email preferences, use an unsubscribe link where provided or contact us.
6. Cookies and third-party links
You can manage cookies through your browser settings; disabling some cookies may affect site functions. Our website may link to other sites. This policy does not cover those sites or their services.
7. Retention and security
We keep information for as long as reasonably necessary for the purposes described here, including maintaining consent and opt-out records, resolving issues and satisfying legal obligations. We use reasonable administrative and technical measures to protect it, but no website, transmission or storage method can be guaranteed completely secure.
8. Privacy requests
Email us to request access to, correction of or deletion of your information, or to ask about your applicable privacy rights. We may need to verify your identity and may retain information required for legal obligations, security or honoring an opt-out. Our website is intended for adults acting for businesses, not children under 18.
9. Updates and contact
We may update this policy by posting a revised effective date. For privacy questions, contact Roman Holdings Group LLC, operating as The Factoring Desk, at [email protected].
Read our Terms & Conditions for additional information about the website and optional SMS program.